In the event that you run into a fatal application error (not licensing) with your SDD application on Windows, here are some tips and tricks on how to try and fix it:
First run the Configurator:
Run the following command (adjust the 'C:\MentorGraphics' path if you installed to a non-default location):
If that doesn't resolve the problem, add a '-clean' to the procedure:
Next stop (if fatal error persists), Configurator '-clean' and reinstall the Microsoft C/C++ VS Redistributable:
C:\MentorGraphics\win32\vcredist_x86.exe (select the option to 'Uninstall')
(Reboot if prompted)
C:\MentorGraphics\win32\vcredist_x86.exe (to install)
If the problem persists, other things to try:
- Check to make sure there are no old/invalid paths in the user or system-defined PATH environment variable. For example, paths to SDD releases other than the current release.
- Create a new WDIR folder, and change the first entry in the WDIR environment variable to the new location.
I hope that helps. If not, best to open a new Service Request on SupportNet.
Have a safe and great New Year everyone!