2 Replies Latest reply on May 9, 2016 10:24 AM by ferhat

    Problems with license server



      we got several licenses and tried to setup a license server with the "Mentor Graphics Installation" and the "LMTOOLS" Software. When we checked the license server status we get the following error message:





      Flexible License Manager status on Wed 5/4/2016 19:00


      [Detecting lmgrd processes...]

      License server status: 1717@d4bed90f70ba

          License file(s) on d4bed90f70ba: C:\MentorGraphics\License_Files\SERVER_642737392b37.txt:


      lmgrd is not running: License server machine is down or not responding.

      See the system administrator about starting the license server system, or

      make sure you're referring to the right host (see LM_LICENSE_FILE).

      Hostname:      d4bed90f70ba

      License path:  1717@d4bed90f70ba;

      FlexNet Licensing error:-96,7.  System Error: 11001 "WinSock: Host not found (HOST_NOT_FOUND)"

      For further information, refer to the FlexNet Licensing documentation,

      available at "www.flexerasoftware.com".




      Within the Mentor Graphics Installation Programm we got another error message. The Server couldn't restart while importing a license file.


      I am looking forward to hearing from you,


        • 1. Re: Problems with license server

          Hello Ferhat,


          Please examine your license file and make sure that the host ID on the SERVER line matches that of the machine. Edit the license file like so: replace the string 'put_server_name_here' with the name of the license server machine. Then on the DAEMON line replace the string 'path_to_mgcld' with the location of the vendor daemon, mgcld.exe.

          Stop and restart the license service in Lmtools>Start/Stop/Reread tab.


          If this does not clear up the problem, please open a service request.




          • 2. Re: Problems with license server

            Hallo Joy,


            finally we got the license server running, thanks for your help.

            We followed the instuctions in the videos at Configuring a Mentor Graphics License Server on Windows (Video).

            When we open the Log File of the LMTOOLS we get this text, are those red marked lines errors? If yes how can we solve them?

            Also in the Pcls_ok program we cant find our installed licenses.




            19:14:25 (lmgrd) -----------------------------------------------


            19:14:25 (lmgrd)   Please Note:


            19:14:25 (lmgrd)


            19:14:25 (lmgrd)   This log is intended for debug purposes only.


            19:14:25 (lmgrd)   In order to capture accurate license


            19:14:25 (lmgrd)   usage data into an organized repository,


            19:14:25 (lmgrd)   please enable report logging. Use Flexera Software LLC's


            19:14:25 (lmgrd)   software license administration  solution,


            19:14:25 (lmgrd)   FlexNet Manager, to  readily gain visibility


            19:14:25 (lmgrd)   into license usage data and to create


            19:14:25 (lmgrd)   insightful reports on critical information like


            19:14:25 (lmgrd)   license availability and usage. FlexNet Manager


            19:14:25 (lmgrd)   can be fully automated to run these reports on


            19:14:25 (lmgrd)   schedule and can be used to track license


            19:14:25 (lmgrd)   servers and usage across a heterogeneous


            19:14:25 (lmgrd)   network of servers including Windows NT, Linux


            19:14:25 (lmgrd)   and UNIX. Contact Flexera Software LLC at


            19:14:25 (lmgrd)   www.flexerasoftware.com for more details on how to


            19:14:25 (lmgrd)   obtain an evaluation copy of FlexNet Manager


            19:14:25 (lmgrd)   for your enterprise.


            19:14:25 (lmgrd)


            19:14:25 (lmgrd) -----------------------------------------------


            19:14:25 (lmgrd)


            19:14:25 (lmgrd)


            19:14:25 (lmgrd) Server's System Date and Time: Mon May 09 2016 19:14:25 Mitteleurop?ische Sommerzeit


            19:14:25 (lmgrd) pid 6132


            19:14:25 (lmgrd) SLOG: Summary LOG statistics is enabled.


            19:14:25 (lmgrd) Done rereading


            19:14:25 (lmgrd) FlexNet Licensing (v11.13.1.2 build 173302 i86_n3) started on DESKTOP-ACIISKT (IBM PC) (5/9/2016)


            19:14:25 (lmgrd) Copyright (c) 1988-2015 Flexera Software LLC. All Rights Reserved.


            19:14:25 (lmgrd) World Wide Web:  http://www.flexerasoftware.com


            19:14:25 (lmgrd) License file(s): C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt


            19:14:25 (lmgrd) lmgrd tcp-port 1717


            19:14:25 (lmgrd) (@lmgrd-SLOG@) ===============================================


            19:14:25 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===


            19:14:25 (lmgrd) (@lmgrd-SLOG@) Start-Date: Mon May 09 2016 19:14:25 Mitteleurop?ische Sommerzeit


            19:14:25 (lmgrd) (@lmgrd-SLOG@) PID: 6132


            19:14:25 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.13.1.2 build 173302 i86_n3 ( build 173302 (ipv6))


            19:14:25 (lmgrd) (@lmgrd-SLOG@)


            19:14:25 (lmgrd) (@lmgrd-SLOG@) === Network Info ===


            19:14:25 (lmgrd) (@lmgrd-SLOG@) Listening port: 1717


            19:14:25 (lmgrd) (@lmgrd-SLOG@)


            19:14:25 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===


            19:14:25 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes


            19:14:25 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server


            19:14:25 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt -l C:\MentorGraphics\License_Files\log_file -z -s


            19:14:25 (lmgrd) (@lmgrd-SLOG@) License file(s) used:  C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt


            19:14:25 (lmgrd) (@lmgrd-SLOG@) ===============================================


            19:14:25 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-1024


            19:14:25 (lmgrd) Starting vendor daemons ...


            19:14:25 (lmgrd) License server manager (lmgrd) startup failed:


            19:14:25 (lmgrd) File not found, C:\MentorGraphics\Licensing\mglcd.exe


            19:14:25 (lmgrd) Started mgcld (pid 3584)


            19:14:25 (mgcld) FlexNet Licensing version v11.13.1.2 build 173302 i86_n3


            19:14:25 (mgcld) SLOG: Summary LOG statistics is enabled.


            19:14:25 (mgcld) SLOG: FNPLS-INTERNAL-CKPT1


            19:14:26 (mgcld) SLOG: VM Status: 0


            19:14:26 (mgcld) SLOG: FNPLS-INTERNAL-CKPT2


            19:14:26 (mgcld) Server started on DESKTOP-ACIISKT for:    cafmea       


            19:14:26 (mgcld) capitalicd    capitalicd_c    casa       


            19:14:26 (mgcld) casca        cascript    cavu       


            19:14:26 (mgcld) cdeffunc_c    cdefplat_c    chjobcntrl   


            19:14:26 (mgcld) chmanufact    chsadvancedxc_c chsbgnx3intelc   


            19:14:26 (mgcld) chsbgproecaph    chsbgproeinteg    chsbgproexc   


            19:14:26 (mgcld) chsbgsolinteg    chsbgsollogic    chsbgsolproj   


            19:14:26 (mgcld) chsbgsolxc    chsbgugnxxc    chsbrgcore   


            19:14:26 (mgcld) chsbrgnx3elcprj chsbrgproelogic chsbrgproeproj   


            19:14:26 (mgcld) chsbrgugsnx    chscis        chscisclient   


            19:14:26 (mgcld) chsentreporter    chsgrounddesign chsintassist   


            19:14:26 (mgcld) chsintcomp_c    chsintegarch    chslibrary   


            19:14:26 (mgcld) chslogic    chsmanager    chsmodxc_c   


            19:14:26 (mgcld) chsproehifxml    chsproject    chspublisher   


            19:14:26 (mgcld) chsreporter    chsstylemgr    chssymbol   


            19:14:26 (mgcld) chstopology    chstvm_c    chsusermanager   


            19:14:26 (mgcld) chswbm_c    edxpublsh    edxverify   


            19:14:26 (mgcld) edxwrtrdr    efdadvanced_c    efdelectro   


            19:14:26 (mgcld) efdhvac_c    efdledmodule    efdnx       


            19:14:26 (mgcld) efdsolver    efdstandalone    eldovhdlamspr_s


            19:14:26 (mgcld) eolsmartclient    ezwforhlynx    flomcad       


            19:14:26 (mgcld) flothermpcb    flothermprepost flothermxtprepst


            19:14:26 (mgcld) flothermxtsolver floventprepost    ftccparasolvers


            19:14:26 (mgcld) ftparasolver    fvccparasolvers fvparasolver   


            19:14:26 (mgcld) hsxcprocess    lpepads        msimpevlog   


            19:14:26 (mgcld) msimpevsim    msimpevsimvlog    padslogic   


            19:14:26 (mgcld) padsstdplus_c    padsstdplusopt_c ploglibedit   


            19:14:26 (mgcld) plogpadspcb    plogpdf        plogschedit   


            19:14:26 (mgcld) plogshell    secureip    svadvanaopt_c   


            19:14:26 (mgcld) svadvanoptsim_c svbooster    svcore       


            19:14:26 (mgcld) svintegration_c svsimcap_s    svsimsvr   


            19:14:26 (mgcld) svwcgui        svwcmod        svxas       


            19:14:26 (mgcld) svxclients_c    sysvispr_s    vesyscomponents


            19:14:26 (mgcld) vesysdesign    vesysharness    vesysharnrep   


            19:14:26 (mgcld) vghlo_c        visedatapads   


            19:14:26 (mgcld)


            19:14:26 (mgcld) Licenses are case sensitive for mgcld


            19:14:26 (mgcld)


            19:14:26 (mgcld) Wrong hostid on SERVER line for license file:


            19:14:26 (mgcld)     C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt


            19:14:26 (mgcld) SERVER line says 0019b92d2967, hostid is "d4bed90f70ba 662737392b37 642737392b37"


            19:14:26 (mgcld) Invalid hostid on SERVER line


            19:14:26 (mgcld) Disabling 15 licenses from feature...




            ...19:14:26 (mgcld) EXTERNAL FILTERS are OFF


            19:14:26 (lmgrd) mgcld using TCP-port 49883


            19:14:26 (mgcld) SLOG: Statistics Log Frequency is 240 minute(s).


            19:14:26 (mgcld) SLOG: TS update poll interval is 600 seconds.


            19:14:26 (mgcld) SLOG: Activation borrow reclaim percentage is 0.


            19:14:26 (mgcld) (@mgcld-SLOG@) ===============================================


            19:14:26 (mgcld) (@mgcld-SLOG@) === Vendor Daemon ===


            19:14:26 (mgcld) (@mgcld-SLOG@) Vendor daemon: mgcld


            19:14:26 (mgcld) (@mgcld-SLOG@) Start-Date: Mon May 09 2016 19:14:26 Mitteleurop?ische Sommerzeit


            19:14:26 (mgcld) (@mgcld-SLOG@) PID: 3584


            19:14:26 (mgcld) (@mgcld-SLOG@) VD Version: v11.13.1.2 build 173302 i86_n3 ( build 173302 (ipv6))


            19:14:26 (mgcld) (@mgcld-SLOG@)


            19:14:26 (mgcld) (@mgcld-SLOG@) === Startup/Restart Info ===


            19:14:26 (mgcld) (@mgcld-SLOG@) Options file used: None


            19:14:26 (mgcld) (@mgcld-SLOG@) Is vendor daemon a CVD: No


            19:14:26 (mgcld) (@mgcld-SLOG@) Is TS accessed: No


            19:14:26 (mgcld) (@mgcld-SLOG@) TS accessed for feature load: -NA-


            19:14:26 (mgcld) (@mgcld-SLOG@) Number of VD restarts since LS startup: 0


            19:14:26 (mgcld) (@mgcld-SLOG@)


            19:14:26 (mgcld) (@mgcld-SLOG@) === Network Info ===


            19:14:26 (mgcld) (@mgcld-SLOG@) Listening port: 49883


            19:14:26 (mgcld) (@mgcld-SLOG@) Daemon select timeout (in seconds): 1


            19:14:26 (mgcld) (@mgcld-SLOG@)


            19:14:26 (mgcld) (@mgcld-SLOG@) === Host Info ===


            19:14:26 (mgcld) (@mgcld-SLOG@) Host used in license file: DESKTOP-ACIISKT


            19:14:26 (mgcld) (@mgcld-SLOG@) Running on Hypervisor: None (Physical)


            19:14:26 (mgcld) (@mgcld-SLOG@) LMBIND needed: No


            19:14:26 (mgcld) (@mgcld-SLOG@) LMBIND port: -NA-


            19:14:26 (mgcld) (@mgcld-SLOG@) ===============================================


            19:14:26 (mgcld) No valid hostids, exiting


            19:14:26 (mgcld) EXITING DUE TO SIGNAL 25 Exit reason 2


            19:14:31 (lmgrd) mgcld exited with status 25 (Invalid host)


            19:14:31 (lmgrd) Please correct problem and restart daemons