Is this the Free or Gold version of DRC?
32 or 64-bit windows?
Try running the program from the command prompt to see if it reports something in the text. The command is something like
The exact command path might vary a bit in underlined section depending on the installation folder and the hardware architecture (32 or 64-bit).
I'll see what I can find out about this crash. In the meantime, can you run the program as administrator? We have seen some problems with file permissions since the program writes temporary files in various folders.
I am able to run it using an administrator login, so it would seem to have something to do with file permissions. Is there a way to set things up so I can run with a normal login? Thanks
You should have received an automated email stating that I opened a service request for this topic. The issue is also tracked as defect dts0101314642. If you can run the program as administrator, please continue to use this method until we can resolve the crash.
Yes I received the notification. Thanks for your help.