AnsweredAssumed Answered

Mentor Install: Installing an older version and clicking "Check Online" for the latest version does not show the correct latest version.

Question asked by hiwashig on Feb 3, 2020
Latest reply on Feb 11, 2020 by hiwashig

Hello,

 


The latest version of the license software is currently "Licensing v2019_3 (FlexNet 11.16.4 / PCLS v9.22.3.1)".

 

I ran "Licensing v2019_1 (FlexNet 11.16.0 / PCLS v9.20.7.3)" on the Mentorgraphics directory and ran "setup.bat" in an attempt to install a new PCLS.

 

 

On the first screen it will see the version it is trying to install as shown below and by clicking on "Online Check" it should see the latest version.

 

However, "v2019_3 (9.22.3.1) which should be the latest is not displayed even if" Online Check "is clicked.

 

Return to the Top page, click on License Utilities and select "Manage runtime licensing".

 

 

Make the selections below and click Next.

 

Click Next.

If it clicks "Check Online" on this screen to update mgls * .dll or mgc.pkginfo, the latest version will be displayed as "v2019_2".

 

 

 

 

This was done according to the TechNote below.

https://support.sw.siemens.com/product/1067459531/knowledge-base/MG504224

 

Some customers say that an older version (v2018_1_patch3) was shown as current.
Why does this happen?
Is there a setting or a software bug?
If it checks online, it should always see the latest version at that time.

 

 

Best regards,

Iwashige

Outcomes