1 Reply Latest reply on Jun 6, 2014 2:42 PM by ken_foster

    Problem with running IE3D ver. 14.65 Windows 7


      We have the license for IE3D ver. 14.65.

      The computer was upgraded  from Windowx XP 32-bits to Windows 7, 64-bits., with the same host ID.

      After installing the software, I got the error message which is in the attached screenshot.


      The system is run under administrator.


      How can I solve this issue?

        • 1. Re: Problem with running IE3D ver. 14.65 Windows 7



          I'm not certain what you mean by 'the system is run under administrator'. If you mean that you are logged in as a user with admin rights, that's not enough when you run on Windows 7. What you should try is right-clicking on the ZPM executable and selecting 'run as administrator'. Alternately, you could start a elevated command shell by right clicking on the Command Prompt in the Start Menu and selecting Run as Administrator:




          Then launch ZPM from there.