0 Replies Latest reply on Jun 23, 2014 8:54 AM by spmorone

    Cannot run DMS Desktop on IE 8; Unable to launch.

    spmorone

      Hello,

       

      So, a problem has emerged where DMS Desktop will not run on IE8 or IE10 due to it not supporting Java 7, yet it is necessary for some activities.

       

      I have installed Java 6, and I have attempted to switch to Java 6 using the Java control panel.  However, even though I do that, it is still showing me an "Unable to Launch" error although it is now recognizing and attempting to invoke Java 6.  

       

      I clicked the more details button and I saw the following in the exceptions tab:

       

      java.lang.NullPointerException

      at com.mentor.dms.launcher.DmsWebLauncher.getServerFolderName(Unknown Source)

      at com.mentor.dms.launcher.DmsWebLauncher.getJarsListFromServer(Unknown Source)

      at com.mentor.dms.launcher.DmsWebLauncher.downloadAllJars(Unknown Source)

      at com.mentor.dms.launcher.DmsWebLauncher.<init>(Unknown Source)

      at com.mentor.dms.launcher.DmsWebLauncher.main(Unknown Source)

      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

      at java.lang.reflect.Method.invoke(Unknown Source)

      at com.sun.javaws.Launcher.executeApplication(Unknown Source)

      at com.sun.javaws.Launcher.executeMainClass(Unknown Source)

      at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)

      at com.sun.javaws.Launcher.run(Unknown Source)

      at java.lang.Thread.run(Unknown Source)

       

      What am I missing that it is throwing me this?  Right now, I am stuck on IE8, but others at my workplace are using IE10.  How do I make DMS Browser launch on my computer from a web browser?

       

      -Sean