Our license expired after the 5 years the licenses are issued. Last time in 2008 I submitted a support ticket and they took care of it. (support ticket 2243828880)
The 5 years is up and I am getting the expiration notice and can no loner submit tickets. We purchased a perpetual license. How do I get a new license file.
I went ahead and opened a new SR for your request (2640197066). You should hear from someone in Order Fulfillment soon.