What are people's first impressions about the new communities?
I have received very little feedback on that question. But asI start the member webinars in a couple weeks, I may be able to get more direct feedback. Now that people can respond to discussion posts thru their email, like I am doing here, that should help.
Yes, that will be great. I too am replying by email.
I like the new communities. They're easy to use and helpful. What might be useful as well is a User Community where users interact with one another. There is some of that that happens here, but mostly it seems to be Mentor personnel who stamp it "Correct" with a standard answer. Seldom are the tools used exactly as they were designed to and a lot of what users need to deal with are the anomalies in their processes. It's helpful to hear how some of the other "out of the box" thinkers solve the problem.
Hi, the feedback I have had has been good. The improved functionality and accessibility is really appreciated.
There are a couple of glitches in the notifications and the mention needs a bit of getting used to.
We are looking at ways we can use the groups functions as well for customer interaction and some team interaction.
Overall I am very pleased and I am looking forward to using the feeds, newsletter and other functions to tell people about what is happening.
Good to hear, Andy!!!
It's nice to hear the feedback.
I like the overall look and feel of the new system, though I thought the old one was fine too. Do you guys have a list of "what's new?" stuff that might help us know what the benefits/differences/upgrades there are as compared to the old system?
One thing I miss from the old is that I can no longer see who is the last person to post in a thread. Thus it is not obvious to me if someone posted after I did, and I have to go revisit the threads I posted in earlier to see if there are newer posts. Maybe I'm missing something about how the threads look or something, but if I could see who posted last it would be great.
On some other forums they have a 'New Posts' button, that does a search for any threads updated since my last visit. That would be kind of cool too.
Pat - thanks for the note. The 'what's new' i will cover in my first Community Admin blog. It will probably get posted tomorrow. Also tomorrow I will be annnouncing a series of open webinars to demonstrate some of the new features/functionality for any member who wants to join. The first one will be this Thursday, 10/9, at 8am PDT, plus one each of the following two weeks. Webex and dial in details will be in an announcement and emailed out tomorrow/Tuesday.
RE: your other questions:
1. I agree. There might be someway, but I haven't found it yet. I'll keep looking.
2. "New posts" -- I have seen that on other discussion forums. Unfortunately, it isn't offered by Jive. A couple ideas: if you don't already, set up email notifications. I explain a couple of ways to do it in this doc:Quick Start: Sending community items to your email inbox . I realize that isn't the same, but it does describe how easy it is to follow content for a space so you know when new items are posted. But then, that does increase your mail, too.
I'll try to find some good news on #1. In the meantime, thanks for being part of the Mentor Communities. And let me know if other questions or suggestions.
The first thing I've noticed is that the PADS flow scripting discussions are incorrectly lumped into the Expedition area. Please fix this as the two are incompatible in content and it's frankly a pain in the a** dealing with an oversight like this. I spent over half an hour of my company's time trying to find some of the threads I had been part of. NOT acceptable.
Bob – thanks for letting me know. I will look into this and get it addressed. It would help if you could please provide me with 1 or 2 examples. Thanks.
Here are just a couple, but it looks like all threads prior to deployment are located below Expedition.
Great, thanks, Bob. I will look into this and get back to you with an update on when this can be addressed.
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