Simon - From what I understand the time out default setting is 30 mins. In searching thru the resources I have, I have not found a way to override/change that, but have asked Jive support. Will let you know.
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Simon - what I was told yesterday that the default is 30 minutes was appraently incorrect. I heard from Jive support this morning that the default setting for time out is 12 hours. Quite a difference! It was a setting he has corrected, so hopefully 12 hours will be plenty of time for you. Please let me know if you see anything to suggest it is timing out for you in less time. Thanks for bringing this to our attention.
Thanks. I don't know when the change was made, but it does seem to have been much better today and I haven't noticed any time-outs at all.