3 Replies Latest reply on Oct 21, 2015 8:18 AM by mike_gibling

    xDX I/O Designer will not update

    mdt

      I'm running into a problem with cDC I/O Designer VX.1, where it will not update the FPGA libraries via the Internet.

       

      The following error dialog box comes up when I try to run the update:

       

      "Could not load data from manifest file: C:

      \Uses\<MYUSERNAME>\iod_updates\update.xml

      Updater will be closed. You can read details in the log file:

      C:\Users\<MYUSERNAME>\iod_updates\log\2015-09-30-11-28-09.log

       

      The text of the log file is:

       

      Current version of xDX I/O Designer IOD9.7

      Current version of library 097_000_000_000

      Using server http://supportnet.mentor.com/productupdates/

      Downloading manifest file http://supportnet.mentor.com/productupdates/public/iod/libraries/IOD9.7/update.xml

      Warning: Could not download manifest file : http://supportnet.mentor.com/productupdates/public/iod/libraries/IOD9.7/update.xml

      Warning: Connection refused

      Error: Could not connect with server to download manifest file.Connection refused

       

      Update: I solved the first issue. Now I get this log file

       

      Current version of xDX I/O Designer IOD9.7

      Current version of library 097_000_000_000

      Using server http://supportnet.mentor.com/productupdates/

      Downloading manifest file http://supportnet.mentor.com/productupdates/public/iod/libraries/IOD9.7/update.xml

      Manifest file : http://supportnet.mentor.com/productupdates/public/iod/libraries/IOD9.7/update.xml was downloaded successfully to path C:\Users\admin-dittrich\iod_updates\update.xml

      Loading manifest file C:\Users\admin-dittrich\iod_updates\update.xml

      Error: Could not load data from manifest file : C:\Users\<MYUSERNAME>\iod_updates\update.xml

       

      And the file C:\Users\<MYUSERNAME>\iod_updates\update.xml is:

       

      <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">

      <html><head>

      <title>302 Found</title>

      </head><body>

      <h1>Found</h1>

      <p>The document has moved <a href="https://supportnet.mentor.com/productupdates/public/iod/libraries/IOD9.7/update.xml">here</a>.</p>

      <hr>

      <address>Apache/2.2.29 (Amazon) Server at supportnet.mentor.com Port 80</address>

      </body></html>

       

      Anyone have any ideas?

       

      Best regards, Michael