1 Reply Latest reply on Nov 6, 2015 2:15 PM by ken_foster

    Problem to load HDL Designer

    7224acd0-51d6-818e-0100-014ff9e4e572

      When I try to load HDL Designer, I get the following error message popped up

       

      "Cannot create directory 'hdl_designer_series/hds_user'. Cannot migrate User preferences. Please Resolve." 

       

      Could anyone say me what this error and how can I clear it.

       

      Thanks.

        • 1. Re: Problem to load HDL Designer
          ken_foster

          Hello,

           

          i looked this error up in our knowledge base, and in every case we've encountered it was because the person was attempting to install the software on an unsupported platform. Check the release documentation for the version you want to run and make sure that the OS on your system is qualified for that software release.

           

          Best regards,

           

          Ken Foster

          Mentor Graphics Global Support and Services