2 Replies Latest reply on May 9, 2016 10:24 AM by ferhat

    Problems with license server

    ferhat

      Hi,

      we got several licenses and tried to setup a license server with the "Mentor Graphics Installation" and the "LMTOOLS" Software. When we checked the license server status we get the following error message:

       

      ---------------------------------------------------------------------------------------------------------------------------------------------------------

      Status

      --------

      Flexible License Manager status on Wed 5/4/2016 19:00

       

      [Detecting lmgrd processes...]

      License server status: 1717@d4bed90f70ba

          License file(s) on d4bed90f70ba: C:\MentorGraphics\License_Files\SERVER_642737392b37.txt:

       

      lmgrd is not running: License server machine is down or not responding.

      See the system administrator about starting the license server system, or

      make sure you're referring to the right host (see LM_LICENSE_FILE).

      Hostname:      d4bed90f70ba

      License path:  1717@d4bed90f70ba;

      FlexNet Licensing error:-96,7.  System Error: 11001 "WinSock: Host not found (HOST_NOT_FOUND)"

      For further information, refer to the FlexNet Licensing documentation,

      available at "www.flexerasoftware.com".

      ---------------------------------------------------------------------------------------------------------------------------------------------------------

       

       

      Within the Mentor Graphics Installation Programm we got another error message. The Server couldn't restart while importing a license file.

       

      I am looking forward to hearing from you,

      Ferhat

        • 1. Re: Problems with license server
          JoyM

          Hello Ferhat,

           

          Please examine your license file and make sure that the host ID on the SERVER line matches that of the machine. Edit the license file like so: replace the string 'put_server_name_here' with the name of the license server machine. Then on the DAEMON line replace the string 'path_to_mgcld' with the location of the vendor daemon, mgcld.exe.

          Stop and restart the license service in Lmtools>Start/Stop/Reread tab.

           

          If this does not clear up the problem, please open a service request.

           

          Regards,

          Joy

          • 2. Re: Problems with license server
            ferhat

            Hallo Joy,

             

            finally we got the license server running, thanks for your help.

            We followed the instuctions in the videos at Configuring a Mentor Graphics License Server on Windows (Video).

            When we open the Log File of the LMTOOLS we get this text, are those red marked lines errors? If yes how can we solve them?

            Also in the Pcls_ok program we cant find our installed licenses.

             

            Regards,

            Ferhat

            19:14:25 (lmgrd) -----------------------------------------------

             

            19:14:25 (lmgrd)   Please Note:

             

            19:14:25 (lmgrd)

             

            19:14:25 (lmgrd)   This log is intended for debug purposes only.

             

            19:14:25 (lmgrd)   In order to capture accurate license

             

            19:14:25 (lmgrd)   usage data into an organized repository,

             

            19:14:25 (lmgrd)   please enable report logging. Use Flexera Software LLC's

             

            19:14:25 (lmgrd)   software license administration  solution,

             

            19:14:25 (lmgrd)   FlexNet Manager, to  readily gain visibility

             

            19:14:25 (lmgrd)   into license usage data and to create

             

            19:14:25 (lmgrd)   insightful reports on critical information like

             

            19:14:25 (lmgrd)   license availability and usage. FlexNet Manager

             

            19:14:25 (lmgrd)   can be fully automated to run these reports on

             

            19:14:25 (lmgrd)   schedule and can be used to track license

             

            19:14:25 (lmgrd)   servers and usage across a heterogeneous

             

            19:14:25 (lmgrd)   network of servers including Windows NT, Linux

             

            19:14:25 (lmgrd)   and UNIX. Contact Flexera Software LLC at

             

            19:14:25 (lmgrd)   www.flexerasoftware.com for more details on how to

             

            19:14:25 (lmgrd)   obtain an evaluation copy of FlexNet Manager

             

            19:14:25 (lmgrd)   for your enterprise.

             

            19:14:25 (lmgrd)

             

            19:14:25 (lmgrd) -----------------------------------------------

             

            19:14:25 (lmgrd)

             

            19:14:25 (lmgrd)

             

            19:14:25 (lmgrd) Server's System Date and Time: Mon May 09 2016 19:14:25 Mitteleurop?ische Sommerzeit

             

            19:14:25 (lmgrd) pid 6132

             

            19:14:25 (lmgrd) SLOG: Summary LOG statistics is enabled.

             

            19:14:25 (lmgrd) Done rereading

             

            19:14:25 (lmgrd) FlexNet Licensing (v11.13.1.2 build 173302 i86_n3) started on DESKTOP-ACIISKT (IBM PC) (5/9/2016)

             

            19:14:25 (lmgrd) Copyright (c) 1988-2015 Flexera Software LLC. All Rights Reserved.

             

            19:14:25 (lmgrd) World Wide Web:  http://www.flexerasoftware.com

             

            19:14:25 (lmgrd) License file(s): C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt

             

            19:14:25 (lmgrd) lmgrd tcp-port 1717

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) ===============================================

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) Start-Date: Mon May 09 2016 19:14:25 Mitteleurop?ische Sommerzeit

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) PID: 6132

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.13.1.2 build 173302 i86_n3 ( build 173302 (ipv6))

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@)

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) === Network Info ===

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) Listening port: 1717

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@)

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt -l C:\MentorGraphics\License_Files\log_file -z -s

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) License file(s) used:  C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt

             

            19:14:25 (lmgrd) (@lmgrd-SLOG@) ===============================================

             

            19:14:25 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-1024

             

            19:14:25 (lmgrd) Starting vendor daemons ...

             

            19:14:25 (lmgrd) License server manager (lmgrd) startup failed:

             

            19:14:25 (lmgrd) File not found, C:\MentorGraphics\Licensing\mglcd.exe

             

            19:14:25 (lmgrd) Started mgcld (pid 3584)

             

            19:14:25 (mgcld) FlexNet Licensing version v11.13.1.2 build 173302 i86_n3

             

            19:14:25 (mgcld) SLOG: Summary LOG statistics is enabled.

             

            19:14:25 (mgcld) SLOG: FNPLS-INTERNAL-CKPT1

             

            19:14:26 (mgcld) SLOG: VM Status: 0

             

            19:14:26 (mgcld) SLOG: FNPLS-INTERNAL-CKPT2

             

            19:14:26 (mgcld) Server started on DESKTOP-ACIISKT for:    cafmea       

             

            19:14:26 (mgcld) capitalicd    capitalicd_c    casa       

             

            19:14:26 (mgcld) casca        cascript    cavu       

             

            19:14:26 (mgcld) cdeffunc_c    cdefplat_c    chjobcntrl   

             

            19:14:26 (mgcld) chmanufact    chsadvancedxc_c chsbgnx3intelc   

             

            19:14:26 (mgcld) chsbgproecaph    chsbgproeinteg    chsbgproexc   

             

            19:14:26 (mgcld) chsbgsolinteg    chsbgsollogic    chsbgsolproj   

             

            19:14:26 (mgcld) chsbgsolxc    chsbgugnxxc    chsbrgcore   

             

            19:14:26 (mgcld) chsbrgnx3elcprj chsbrgproelogic chsbrgproeproj   

             

            19:14:26 (mgcld) chsbrgugsnx    chscis        chscisclient   

             

            19:14:26 (mgcld) chsentreporter    chsgrounddesign chsintassist   

             

            19:14:26 (mgcld) chsintcomp_c    chsintegarch    chslibrary   

             

            19:14:26 (mgcld) chslogic    chsmanager    chsmodxc_c   

             

            19:14:26 (mgcld) chsproehifxml    chsproject    chspublisher   

             

            19:14:26 (mgcld) chsreporter    chsstylemgr    chssymbol   

             

            19:14:26 (mgcld) chstopology    chstvm_c    chsusermanager   

             

            19:14:26 (mgcld) chswbm_c    edxpublsh    edxverify   

             

            19:14:26 (mgcld) edxwrtrdr    efdadvanced_c    efdelectro   

             

            19:14:26 (mgcld) efdhvac_c    efdledmodule    efdnx       

             

            19:14:26 (mgcld) efdsolver    efdstandalone    eldovhdlamspr_s

             

            19:14:26 (mgcld) eolsmartclient    ezwforhlynx    flomcad       

             

            19:14:26 (mgcld) flothermpcb    flothermprepost flothermxtprepst

             

            19:14:26 (mgcld) flothermxtsolver floventprepost    ftccparasolvers

             

            19:14:26 (mgcld) ftparasolver    fvccparasolvers fvparasolver   

             

            19:14:26 (mgcld) hsxcprocess    lpepads        msimpevlog   

             

            19:14:26 (mgcld) msimpevsim    msimpevsimvlog    padslogic   

             

            19:14:26 (mgcld) padsstdplus_c    padsstdplusopt_c ploglibedit   

             

            19:14:26 (mgcld) plogpadspcb    plogpdf        plogschedit   

             

            19:14:26 (mgcld) plogshell    secureip    svadvanaopt_c   

             

            19:14:26 (mgcld) svadvanoptsim_c svbooster    svcore       

             

            19:14:26 (mgcld) svintegration_c svsimcap_s    svsimsvr   

             

            19:14:26 (mgcld) svwcgui        svwcmod        svxas       

             

            19:14:26 (mgcld) svxclients_c    sysvispr_s    vesyscomponents

             

            19:14:26 (mgcld) vesysdesign    vesysharness    vesysharnrep   

             

            19:14:26 (mgcld) vghlo_c        visedatapads   

             

            19:14:26 (mgcld)

             

            19:14:26 (mgcld) Licenses are case sensitive for mgcld

             

            19:14:26 (mgcld)

             

            19:14:26 (mgcld) Wrong hostid on SERVER line for license file:

             

            19:14:26 (mgcld)     C:\MentorGraphics\License_Files\SERVER_DESKTOP-ACIISKT.txt

             

            19:14:26 (mgcld) SERVER line says 0019b92d2967, hostid is "d4bed90f70ba 662737392b37 642737392b37"

             

            19:14:26 (mgcld) Invalid hostid on SERVER line

             

            19:14:26 (mgcld) Disabling 15 licenses from feature...

             

             

             

            ...19:14:26 (mgcld) EXTERNAL FILTERS are OFF

             

            19:14:26 (lmgrd) mgcld using TCP-port 49883

             

            19:14:26 (mgcld) SLOG: Statistics Log Frequency is 240 minute(s).

             

            19:14:26 (mgcld) SLOG: TS update poll interval is 600 seconds.

             

            19:14:26 (mgcld) SLOG: Activation borrow reclaim percentage is 0.

             

            19:14:26 (mgcld) (@mgcld-SLOG@) ===============================================

             

            19:14:26 (mgcld) (@mgcld-SLOG@) === Vendor Daemon ===

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Vendor daemon: mgcld

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Start-Date: Mon May 09 2016 19:14:26 Mitteleurop?ische Sommerzeit

             

            19:14:26 (mgcld) (@mgcld-SLOG@) PID: 3584

             

            19:14:26 (mgcld) (@mgcld-SLOG@) VD Version: v11.13.1.2 build 173302 i86_n3 ( build 173302 (ipv6))

             

            19:14:26 (mgcld) (@mgcld-SLOG@)

             

            19:14:26 (mgcld) (@mgcld-SLOG@) === Startup/Restart Info ===

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Options file used: None

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Is vendor daemon a CVD: No

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Is TS accessed: No

             

            19:14:26 (mgcld) (@mgcld-SLOG@) TS accessed for feature load: -NA-

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Number of VD restarts since LS startup: 0

             

            19:14:26 (mgcld) (@mgcld-SLOG@)

             

            19:14:26 (mgcld) (@mgcld-SLOG@) === Network Info ===

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Listening port: 49883

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Daemon select timeout (in seconds): 1

             

            19:14:26 (mgcld) (@mgcld-SLOG@)

             

            19:14:26 (mgcld) (@mgcld-SLOG@) === Host Info ===

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Host used in license file: DESKTOP-ACIISKT

             

            19:14:26 (mgcld) (@mgcld-SLOG@) Running on Hypervisor: None (Physical)

             

            19:14:26 (mgcld) (@mgcld-SLOG@) LMBIND needed: No

             

            19:14:26 (mgcld) (@mgcld-SLOG@) LMBIND port: -NA-

             

            19:14:26 (mgcld) (@mgcld-SLOG@) ===============================================

             

            19:14:26 (mgcld) No valid hostids, exiting

             

            19:14:26 (mgcld) EXITING DUE TO SIGNAL 25 Exit reason 2

             

            19:14:31 (lmgrd) mgcld exited with status 25 (Invalid host)

             

            19:14:31 (lmgrd) Please correct problem and restart daemons