1 Reply Latest reply on Jun 7, 2016 3:09 PM by JoyM

    Preventing License from being locked when network connection is lost

    shure111

      We have a user who checks out a license for ModelSim. Everything works fine. However, when they lose internet connection and regain it back, the license is still locked. It will not recognize it being checked out even though the user has it. It is a network license which is on our server that becomes stale. We have to go through CMD to release the stale license and they are able to check it out again.

       

      Is there a way to prevent this from happening?

        • 1. Re: Preventing License from being locked when network connection is lost
          JoyM

          Hello Elvedin,

          I see that you have your question solved by opening a service request. Here is the solution for your reference:

          Regarding your ModelSim licensing issue, our licensing software requires a persistent connection to the license server. It's somewhat tolerant of network glitches. However, actions like undocking or closing the application during a network outage can leave licenses indefinitely checked out on the server. We recommend against undocking, sleeping or hibernating while the application is running. ModelSim should be closed first so the license can be properly checked in.

           

          Regards,

          Joy