Preventing License from being locked when network connection is lost

Discussion created by shure111 on Jun 1, 2016
Latest reply on Jun 7, 2016 by JoyM

We have a user who checks out a license for ModelSim. Everything works fine. However, when they lose internet connection and regain it back, the license is still locked. It will not recognize it being checked out even though the user has it. It is a network license which is on our server that becomes stale. We have to go through CMD to release the stale license and they are able to check it out again.


Is there a way to prevent this from happening?