1 Reply Latest reply on Nov 3, 2016 4:20 PM by andrew_audova

    Upgrading license from ES to Standard Plus issues

    cslayden

      I am having an issue with the new license file generated after upgrading my ES suite to Standard Plus.

      I am able to swap between the old and new license files in the C:\MentorGraphics\license_files\ directory – the old license works without issue. 

      I have also tried other troubleshooting steps like re-downloading the new license from supportnet and using the license manager software to navigate to the correct file.

       

      I still get the following errors when attempting to open DxDesigner or PADS with the new license file. It looks like in both cases the software is looking for a specific feature that is not included in the new license. 

       

       

      DxDesigner error

      Text copied from “Details”

       

      The following FLEXlm errors were found:

          Server C:\MentorGraphics\license_files\license_SP.txt: No such feature exists.

      Feature: viewdraw

      License path: C:\MentorGraphics\license_files\license_SP.txt;

      FLEXnet Licensing error:-5,357

      For further information, refer to the FLEXnet Licensing documentation,

      available at "www.flexerasoftware.com".

       

          Server C:\flexlm\license.dat: Cannot find license file.

      The license files (or license server system network addresses) attempted are

      listed below.  Use LM_LICENSE_FILE to use a different license file,

      or contact your software provider for a license file.

      Feature: viewdraw

      Filename: C:\flexlm\license.dat

      License path: C:\flexlm\license.dat;

      FLEXnet Licensing error:-1,359.  System Error: 2 "No such file or directory"

      For further information, refer to the FLEXnet Licensing documentation,

      available at "www.flexerasoftware.com".

       

       

      PADS 9.5 error

      Text copied from “Details”

       

      The following FLEXlm errors were found:

          Server C:\MentorGraphics\license_files\license_SP.txt: No such feature exists.

      Feature: pwrshell

      License path: C:\MentorGraphics\license_files\license_SP.txt;

      FLEXnet Licensing error:-5,357

      For further information, refer to the FLEXnet Licensing documentation,

      available at "www.flexerasoftware.com".

       

          Server C:\flexlm\license.dat: Cannot find license file.

      The license files (or license server system network addresses) attempted are

      listed below.  Use LM_LICENSE_FILE to use a different license file,

      or contact your software provider for a license file.

      Feature: pwrshell

      Filename: C:\flexlm\license.dat

      License path: C:\flexlm\license.dat;

      FLEXnet Licensing error:-1,359.  System Error: 2 "No such file or directory"

      For further information, refer to the FLEXnet Licensing documentation,

      available at "www.flexerasoftware.com".