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Upgrading license from ES to Standard Plus issues

Question asked by cslayden on Nov 2, 2016
Latest reply on Nov 3, 2016 by andrew_audova

I am having an issue with the new license file generated after upgrading my ES suite to Standard Plus.

I am able to swap between the old and new license files in the C:\MentorGraphics\license_files\ directory – the old license works without issue. 

I have also tried other troubleshooting steps like re-downloading the new license from supportnet and using the license manager software to navigate to the correct file.

 

I still get the following errors when attempting to open DxDesigner or PADS with the new license file. It looks like in both cases the software is looking for a specific feature that is not included in the new license. 

 

 

DxDesigner error

Text copied from “Details”

 

The following FLEXlm errors were found:

    Server C:\MentorGraphics\license_files\license_SP.txt: No such feature exists.

Feature: viewdraw

License path: C:\MentorGraphics\license_files\license_SP.txt;

FLEXnet Licensing error:-5,357

For further information, refer to the FLEXnet Licensing documentation,

available at "www.flexerasoftware.com".

 

    Server C:\flexlm\license.dat: Cannot find license file.

The license files (or license server system network addresses) attempted are

listed below.  Use LM_LICENSE_FILE to use a different license file,

or contact your software provider for a license file.

Feature: viewdraw

Filename: C:\flexlm\license.dat

License path: C:\flexlm\license.dat;

FLEXnet Licensing error:-1,359.  System Error: 2 "No such file or directory"

For further information, refer to the FLEXnet Licensing documentation,

available at "www.flexerasoftware.com".

 

 

PADS 9.5 error

Text copied from “Details”

 

The following FLEXlm errors were found:

    Server C:\MentorGraphics\license_files\license_SP.txt: No such feature exists.

Feature: pwrshell

License path: C:\MentorGraphics\license_files\license_SP.txt;

FLEXnet Licensing error:-5,357

For further information, refer to the FLEXnet Licensing documentation,

available at "www.flexerasoftware.com".

 

    Server C:\flexlm\license.dat: Cannot find license file.

The license files (or license server system network addresses) attempted are

listed below.  Use LM_LICENSE_FILE to use a different license file,

or contact your software provider for a license file.

Feature: pwrshell

Filename: C:\flexlm\license.dat

License path: C:\flexlm\license.dat;

FLEXnet Licensing error:-1,359.  System Error: 2 "No such file or directory"

For further information, refer to the FLEXnet Licensing documentation,

available at "www.flexerasoftware.com".

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