1 Reply Latest reply on Jun 14, 2017 9:32 AM by lab409

    Central Library Crashed. Again

    lab409

      I develop the library for VX 2.1 which hosted on server in LAN as a network drive.

       

      Today I got crash the library - there is only message when I try open it:

      2017-05-05_14-11-52.png

      And after it message xDM library Tools is closed.

       

      So I have several questions:

      1. How I can investigate the reason of the crash?

      2. How I can fix it if it possible?

        • 1. Re: Central Library Crashed. Again
          lab409

          We found several reasons which leading to crash:

          1. Use Wi-Fi connection to network drive. We change wireless LAN to wired LAN connection and crash was decreased
          2. Rename symbols from remote machine
          3. Copy any cell from remote machine

          WE didn't find yet ways to fix crashed bases.