1 Reply Latest reply on Jul 9, 2018 7:50 AM by weston_beal

    "EZwave is not available" in hyperlinx

    jrenfro

      I am unable now to run my simulations in Hyperlynx because of this error.

       

      I've tried uninstall and reinstall as well as countless restarts. This is occuring after a windows 10 update on my machine which may be the cause, either way, does anyone know how I would fix it?

        • 1. Re: "EZwave is not available" in hyperlinx
          weston_beal

          This sounds like it might be the Fall Creator version of Windows 10. See this article on Support Center.

          https://support.mentor.com/knowledge-base/MG600025

          And here are a few more items to check.

          Make sure environment variables for %TMP% %TEMP% exist and are writable.

          Make sure %PATH% includes

               C:\WINDOWS\system32

               C:\WINDOWS

               C:\WINDOWS\System32\Wbem

          Make sure %windir% and %systemroot% are set to C:\Windows

          Verify USERNAME and USERPROFILE are set correctly

          Verify ComSpec references the cmd.exe

          Try setting AMS_JAVA_MEMORY_HEAP low, as in AMS_JACVA_MEMORY_HEAP="-Xms100M -Xmx200M"