AnsweredAssumed Answered

Student install fails and is removed

Question asked by scotty on Sep 10, 2020

Hello Everyone, 

 

I came up against an odd issue today. I installed PE Student Edition 10.4a, and the setup seemed to complete. The installer finished but the blue background page didn't go away, so I clicked the X in the top right and the installer said it wasn't finished yet (odd because the laptop had been sitting idle for an hour or so). I clicked on the "exit anyway" button. On the desktop I launched ModelSim, and it seemed to run just fine- but from the task manager I could see the uninstaller boot up in the background and start removing the program! I've done this whole process about 4 times now. The installer hangs for some reason, even though the program is full installed and runs just fine, then the uninstaller starts up and wipes the program. If I don't close the installer I can actually run ModelSim just fine, opening and closing it with the installer minimized, so the installer seems to be the issue here. Has anyone else run into this problem? 

 

Thanks

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