I found out the fix for this. It was an ACAD path that was missing...
The solution was that one of the users had added a custom path for their blocks in the AutoCAD options and had not shared the settings with the other user. So the blocks were available on his system to be inserted but the other user was unable to do this.
In VeSys, I had to switch to AutoCAD menu bar to find this out.(Drawing --> CAD menu from the menu bar)
Their block drawings for the connector images were in a shared drive U:\XYZ\Blocks and they had appended this path to the list of search paths in AutoCAD. The unfortunate user was not aware of this.
But I’ve few questions to resolve myself…
1. If the settings have already been made in VeSys Config Editor, does the user actually need to set this additionally using AutoCAD menu options as well? I’m a new user for VeSys Classic and not a frequent user of AutoCAD as well. So it took me a while to actually arrive at a conclusion that this is the path setting that actually is missing for the unfortunate user.
2. Because the default path settings also show up VeSys Installation folders, is this setting documented somewhere within Mentor’s documentation?
Snapshot of AutoCAD options dialog from my system (Has VeSys 2008.2 over AutoCAD 2009) is attached