I have components displaying in DMS Desktop (both symbol and cell). When I go to add it to a schematic, the Parametric data is in DxDatabook but the symbols do not show up in the preview window.
The only reason I can think of, if that the production library cache was not updated with the given component.
Please check if your librarian has run the update_cache program and this was successfull.
Thanks Marco for responding! It was the fact that the cache is not updating properly. - Karri
If this affects all of your components I would also recommend making sure that you specified the correct location of the production central library cache when you created your project. Databook receives its information through DMS Connector but the preview window is generated from the data in the project's central library so it's possible the you can get good data to populate the selection list but not be able to instantiate or preview anything because of a bad path to the central library.
Thanks for responding Eric!