I'm tech support for a company using your software. When I try to install a license (extended/renewed) I receive the attached error re: HostID. I understand that the HostID is the same as the MAC address. The user informs me that the motherboard, with embedded NIC, was replaced a few months ago, thus I believe this to be the cause of the error....Am I correct?
If so, how do I go about installing the extended license?