I am currently experiencing the same issue. Could you please help?
I too could not resolve this issue & there was no reply from mentor support team on my last post.
so i re-installed the application and its working out fine now.
I found in another thread the information to the default profile (system) if this should occur again.
The default password for "system" is "manager" (no quotations).
@Bob is correct about the default system user. The password for system can be changed after installation by the administrator.
One can't just create any username. It has to have a Windows profile because of the single sign on feature.
Per the users manual:
You must append the domain for the user to the front of the name. For example, a user User01 in domain Dom01 must be entered as Dom01\User01. Mandatory