I can't tell which version of software you have, but I suggest you ensure that the software version you are running is compatible with the operating system on your new laptop.
Hi Ken Foster,
Thanks for the reply.
I am using the EE7.9.5_ESDM.ix2k version tool and PC operating system is 64-bit windows 7 SW.
I am able to open the layout file with the mentor expedition tool and facing only problem with the schematics entry tool i.e. DxDesigner entry SW.
One of my team member is using the same SW with the 64-bit windows 7 and working fine.
Please let me know how to fix this issue.
That is a supported configuration, thank you for checking.
Try the following, in this order:
1. Reboot your system (processes left over from a previous session or the install could cause this if they are still running)
2. Delete/rename your existing local WDIR. There may be an incompatible or corrupt file in it
3. Run the SDD Configurator again to refresh the registration
4. Reinstall DxDesigner
5. Have another user login on your system and see if it works for them. If so, then your user profile may have a problem. Work with your IT department to correct it.
If all of that fails, open a Service Request if you have a support agreement with Mentor Graphics. This could end up being a nasty problem.