andrewjames

I've installed the license properly however Flowtherm XT just doesn't start, any help will be appreciated

Discussion created by andrewjames on May 26, 2016
Latest reply on Jun 7, 2016 by JoyM

LICENSE DIAGNOSTIC REPORT -- Thu May 26 06:13:11 2016

 

****************************************************************************************************

Lmutil location and version information

****************************************************************************************************

Lmutil located at: "Files\lmutil.exe"

Lmutil version:

Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

lmutil v11.13.1.2 build 173302 i86_n3

 

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HOSTID information

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e03f4abcaa

e03f4abca9

9-7d8bb4cb

 

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"Mentor License Utility" version information

************************************************************************************************************

Version/Date of ethernetgram: v3.1.1.0, 12/29/2015

 

Version of packaged Mgls.dll file located at "Files\MGLS\mgls.dll" --

   MGLS Version: v2015_1

   File Version: v9.13.5.2

   ethernetduct Version: v2015.174

 

Version of packaged Mgc.pkginfo file: "Files\MGLS\mgc.pkginfo" -- v3.1_2.4h

 

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O/S and USER/HOST/DISPLAY information

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O/S=Windows 7 Service Pack 1 Build 7601

USER=Administrator

(User is in Admin group)

HOSTNAME=SPARK

DISPLAY=SPARK

 

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ENVIRONMENT & REGISTRY SETTINGS

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MGLS_LICENSE_FILE system env variable value:

     "1717@SPARK"

 

MGLS_LICENSE_FILE user env variable value:

     NOT DEFINED

 

MGLS_LICENSE_FILE registry value:

     "1717@SPARK"

 

LM_LICENSE_FILE system env variable value:

     NOT DEFINED

 

LM_LICENSE_FILE user env variable value:

     "1717@SPARK"

 

LM_LICENSE_FILE registry value:

     NOT DEFINED

 

C:\flexlm\license.dat does NOT exist

 

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Other MGLS Environment variables

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############################################################################################################

Retrieving data for MGLS_LICENSE_FILE (System) environment variable: "1717@SPARK"

############################################################################################################

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "ping SPARK"

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Pinging SPARK [192.168.2.237] with 32 bytes of data:

Reply from 192.168.2.237: bytes=32 time<1ms TTL=128

Reply from 192.168.2.237: bytes=32 time<1ms TTL=128

Reply from 192.168.2.237: bytes=32 time<1ms TTL=128

Reply from 192.168.2.237: bytes=32 time<1ms TTL=128

 

Ping statistics for 192.168.2.200:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Apethernetximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "tracert SPARK"

************************************************************************************************************

 

Tracing route to SPARK [fe80::59e2:ac9e:9b35:ea76%11]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms   [fe80::59e2:ac9e:9b35:ea76]

 

Trace complete.

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "nslookup SPARK"

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Server:  UnKnown

Address: 

 

Name:    SPARK.

Address: 

 

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "lmstat" output

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lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

Flexible License Manager status on Thu 5/26/2016 06:13

 

[Detecting lmgrd ethernetcesses...]

License server status: 1717@SPARK

    License file(s) on SPARK: C:\ethernetgram Files\Mentor Graphics\License Server v2013_2 FlexNet v11.11.1.1\license.txt:

 

     SPARK: license server UP (MASTER) v11.11

 

Vendor daemon status (on SPARK):

 

     mgcld: UP v11.11

 

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "lmstat -S mgcld" output

************************************************************************************************************

lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

Flexible License Manager status on Thu 5/26/2016 06:13

 

[Detecting lmgrd ethernetcesses...]

License server status: 1717@SPARK

    License file(s) on SPARK: C:\ethernetgram Files\Mentor Graphics\License Server v2013_2 FlexNet v11.11.1.1\license.txt:

 

     SPARK: license server UP (MASTER) v11.11

 

Vendor daemon status (on SPARK):

 

     mgcld: UP v11.11

Feature usage info:

 

Users of flothermxtprepst:  (Total of 1 license issued;  Total of 0 licenses in use)

 

Users of flothermxtsolver:  (Total of 1 license issued;  Total of 0 licenses in use)

 

 

 

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1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> "lmdiag -n" output

************************************************************************************************************

lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.

FlexNet diagnostics on Thu 5/26/2016 06:13

 

-----------------------------------------------------

License file: 1717@SPARK

-----------------------------------------------------

"flothermxtprepst" v2016.010, vendor: mgcld, expiry: 5-apr-2021

  License server: SPARK

  nodelocked license, locked to "FLEXID=9-7w9384cb"  starts: 13-may-2016,   expires: 5-apr-2021

 

This license can be checked out

-----------------------------------------------------

"flothermxtsolver" v2016.010, vendor: mgcld, expiry: 5-apr-2021

  License server: SPARK

  nodelocked license, locked to "FLEXID=9-7w9384cb"  starts: 13-may-2016,   expires: 5-apr-2021

 

This license can be checked out

-----------------------------------------------------

 

************************************************************************************************************

1. MGLS_LICENSE_FILE SYSTEM ENV -> "1717@SPARK" -> License file from server (excludes line continuation characters)

************************************************************************************************************

 

SERVER SPARK FLEXID=9-7w9384cb 1717

DAEMON mgcld

INCREMENT flothermxtprepst mgcld 2016.010 5-apr-2021 1 AE9868FD2A96067E76F6 VENDOR_STRING=E64834E3 HOSTID=FLEXID=9-7w9384cb SN=53733835 SIGN2="125C A2D6 7BB2 993F 8D89 0F1F 5C9D BC5C 8B4A F34C 15F3 855E 8774 AF49 7472 1897 749C EDA7 678C 7C05 1F8B 6F1A C635 1695 8ED1 04FF 2506 C100 8B8D CF42"

INCREMENT flothermxtsolver mgcld 2016.010 5-apr-2021 1 6EA8381D297A11E12555 VENDOR_STRING=A87C57C6 HOSTID=FLEXID=9-7w9384cb SN=53733834 SIGN2="0CDC EED4 A83A E399 DAA2 FFB4 281A 56EB 7522 B471 1C4A 9569 A80D 792F 733B 1C04 B320 1121 1171 BAEC 0279 CA37 7305 60A8 B096 001D E9C0 679E 9633 009C"

 

############################################################################################################

Retrieving data for MGLS_LICENSE_FILE registry entry: "1717@SPARK"

############################################################################################################

 

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"1717@SPARK" has already been reported on, skipping to next entry...

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############################################################################################################

Retrieving data for LM_LICENSE_FILE (User) environment variable: "1717@SPARK"

############################################################################################################

 

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"1717@SPARK" has already been reported on, skipping to next entry...

************************************************************************************************************

 

 

#######################################

##### LICENSE MANAGER INFORMATION #####

#######################################

 

(Note: Any mgcld license manager services pointing to a folder with multiple ".lic" files will not be reflected in this section)

 

 

# END LICENSE MANAGER INFORMATION #

 

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Hardware key driver versions (C:\Windows\system32\drivers)

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"ipconfig -all" output

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Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : SPARK

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS ethernetxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : hsd1.nh.comcast.net

 

Ethernet adapter Local Area Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connection #2

   Physical Address. . . . . . . . . :

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connection

   Physical Address. . . . . . . . . :

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2601:191:8002:5c2a:59e2:ac9e:9b35:ea76(Preferred)

   Temporary IPv6 Address. . . . . . : 2601:191:8002:5c2a:ed4e:e541:aa1c:e2ce(Preferred)

   Link-local IPv6 Address . . . . . : fe80::59e2:ac9e:9b35:ea76%11(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.2.237(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Thursday, May 26, 2016 6:04:38 AM

   Lease Expires . . . . . . . . . . : Friday, May 27, 2016 6:04:38 AM

   Default Gateway . . . . . . . . . : fe80::4af8:b3ff:fe9f:8bad%11

                                       192.168.2.2

   DHCP Server . . . . . . . . . . . : 192.168.2.2

   DHCPv6 IAID . . . . . . . . . . . : 249577289

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B

   DNS Servers . . . . . . . . . . . :

                                       192.168.2.2

   NetBIOS over Tcpip. . . . . . . . : Enabled

   Connection-specific DNS Suffix Search List :

                                      

 

Tunnel adapter isatap.hsd1.nh.comcast.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 12:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

 

************************************************************************************************************

ENVIRONMENT VARIABLES ->

 

Notes:

   - If MGLS_LICENSE_FILE and LM_LICENSE_FILE were updated during this

     session then their new values will not be reflected in this list

   - SDD "VX" Releases: The environment variables are those available

     from within the MGC PCB Command Window\environment

 

************************************************************************************************************

ALLUSERSethernetFILE=C:\ethernetgramData

word150_DIR=C:\ethernetgram Files\word Inc\v150\word

wordLIC_DIR=C:\ethernetgram Files\word Inc\Shared Files\Licensing

word_ethernetEWF_VER150=ethernetE

word_SYSDIR=winx64

word_SYSDIR32=win32

APPDATA=C:\Users\Administrator\AppData\Roaming

AWP_LOCALE150=en-us

AWP_ROOT150=C:\ethernetgram Files\word Inc\v150

CADOE_DOCDIR150=C:\ethernetgram Files\word Inc\v150\CommonFiles\help\en-us\solviewer

CADOE_LIBDIR150=C:\ethernetgram Files\word Inc\v150\CommonFiles\Language\en-us

CommonethernetgramFiles=C:\ethernetgram Files (x86)\Common Files

CommonethernetgramFiles(x86)=C:\ethernetgram Files (x86)\Common Files

CommonethernetgramW6432=C:\ethernetgram Files\Common Files

COMPUTERNAME=SPARK

ComSpec=C:\Windows\system32\cmd.exe

FP_NO_HOST_CHECK=NO

HOMEDRIVE=C:

HOMEPATH=\Users\Administrator

water_ROOT150=C:\ethernetgram Files\word Inc\v150\water

water_SYSDIR=win64_amd

LOCALAPPDATA=C:\Users\Administrator\AppData\Local

LOGONSERVER=\\SPARK

LSTC_LICENSE=word

NUMBER_OF_ethernetCESSORS=24

OS=Windows_NT

PATH=C:\Users\ADMINI~1\AppData\Local\Temp\pdk-Administrator-1316\;C:\ethernetgram Files (x86)\NVIDIA Corporation\PhysX\Common;C:\ethernetgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Users\Andrew\AppData\Local\Smartbar\Application\;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\bin;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\mech\bin;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\bin;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\mech\bin;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\bin;C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\mech\bin;C:\ethernetgram Files (x86)\Common Files\Acronis\SnapAPI\;C:\ethernetgram Files\TortoiseSVN\bin;C:\ethernetgram Files (x86)\Skype\Phone\

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

ethernetCESSOR_ARCHITECTURE=x86

ethernetCESSOR_ARCHITEW6432=AMD64

ethernetCESSOR_IDENTIFIER=Intel64 Family 6 Model 62 Stepping 4, GenuineIntel

ethernetCESSOR_LEVEL=6

ethernetCESSOR_REVISION=3e04

ethernetE_START_CMD150=C:\ethernetgram Files\excel\variable fire wire\ethernet5.0\bin\ethernete.exe

ethernetgramData=C:\ethernetgramData

ethernetgramFiles=C:\ethernetgram Files (x86)

ethernetgramFiles(x86)=C:\ethernetgram Files (x86)

ethernetgramW6432=C:\ethernetgram Files

ethernetMPT=$P$G

PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\

PUBLIC=C:\Users\Public

PWD=C:/MentorGraphics/Mentor_License_Utility

P_SCHEMA=C:\ethernetgram Files\word Inc\v150\AISOL\CADIntegration\Parasolid\PSchema

SESSIONNAME=Console

SystemDrive=C:

SystemRoot=C:\Windows

TEMP=C:\Users\ADMINI~1\AppData\Local\Temp

TMP=C:\Users\ADMINI~1\AppData\Local\Temp

USERDOMAIN=SPARK

USERNAME=Administrator

USERethernetFILE=C:\Users\Administrator

windir=C:\Windows

windows_tracing_flags=3

windows_tracing_logfile=C:\BVTBin\Tests\installpackage\csilogfile.log

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