0 Replies Latest reply on Feb 13, 2017 10:05 AM by jlovell5804

    Unable to get license for Pads Logic 9.3




      Awhile back you helped me with my 9.4 installation and
      why my PADS logic did not install with my current license. This was due to an
      invalid license because of the date, see your reply below. But now I had to re-install my 9.3 PADS
      Logic version, which had been working before, but now it does not recognize the
      current license. The 9.3 PADS layout still opens and runs fine, just the logic.
      My 9.3 has a date of June 21, 2011 and the license, see below, has a date of
      2011.03. This should still be valid, correct? You mentioned from our earlier conversation, "will run PADS9.3 or older".


      Also, I noticed my current license expires in June 30
      of 2017, see attached. How do I get a later perpetual license for my 9.X
      installations. Can you supply me with a new perpetual
      license? I attached my license info to my e-mail I sent to you yesterday.


      As you know I retired a couple of years ago but I still
      do legacy work for some of my old customers which still use 9.X software, so I
      no longer have customer support and hoping you can help me


      Thank you.

      Jim Lovell


      From: Audova, Andrew
      Sent: Friday, April 18, 2014 3:38
      To: jlovell5804@charter.net
      Cc: Jackson,
      Subject: Licenses for Technitron, site

      Hi Jim,




      As mentioned in our conversation on the Mentor Communities
      site (http://communities.mentor.com/mgcx/message/49621#49621),
      I wanted to contact you directly regarding your license file and support. I’ve
      also copied Nicole Jackson who is your local Support Sales Rep.




      I’ve attached your most current license file. If you look at
      the bottom of the file you will see a comments section where it shows the
      (perpetual) products that you own. Part number 214980 has licenses for PADS
      Layout/Router and with version 2012.030 (will run PADS9.4.1), but 240146 has the
      licenses for PADS Logic/DxDesigner with only version 2011.03 (will run PADS9.3
      or older). So, it looks like support was declined on the PADS Logic/DxD a year
      prior to the PADS Layout/Router.




      If this doesn’t sound right, or you need more clarification,
      please let us know.