I cannot view any ideas and when my contacts attempt to share ideas with me they get messages which state I'm not authorized to view ideas. Are there any settings that need to be changed so that I can view ideas?
Hi Jonathan - thanks for your question. The Mentor Ideas portion of the Communities -- where product enhancement ideas can be submitted and promoted/demoted by other members -- is accessible only to Community members that are at a Mentor site with a current Mentor support agreement. If you think this might be in error, please let me know.
I believe there has been an error. I'm pretty sure my company has a support agreement because my coworkers are able to access Mentor Ideas.
Jonathan - thanks for your note. I will contact you separately by email about how we can straighten this out.
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