I don't no for you, but we meet some latency problems.
It takes very long time to open tool, designs and so on.
Somebody have same problems?
Is it a way to reduce this latency?
There could be any number of things causing you to see this, network performance, server/client performance etc. First thing to look at is your configuration, can you provide more details. Do you use concurrent mode (RSCM), where are your designs located, local machine, file server etc. How is your WDIR path setup?
You would probably get a faster response from your local customer support.