AnsweredAssumed Answered

can't find "evaluation request" and the licence file is empty

Question asked by lys on Apr 10, 2012
Latest reply on Apr 12, 2012 by ken_foster


I just received a mail from this morning concerning " Mentor graphics evaluation request confirmation # ...".


According to the indications given in the mail, I should "review the evaluation request" after loging in SupportNet, however I cannot find this item in my account and the licence file I found in "licences/currentAuthorization codes" after submiting my site, is empty.


I wonder what's wrong with me.


It will be very appreciated if somebody can help me to resolve this problem.


Thank you very much.


Best regards,