AnsweredAssumed Answered

can't find "evaluation request" and the licence file is empty

Question asked by lys on Apr 10, 2012
Latest reply on Apr 12, 2012 by ken_foster

Hi,

I just received a mail from mentor@subscribenet.com this morning concerning " Mentor graphics evaluation request confirmation # ...".

 

According to the indications given in the mail, I should "review the evaluation request" after loging in SupportNet, however I cannot find this item in my account and the licence file I found in "licences/currentAuthorization codes" after submiting my site, is empty.

 

I wonder what's wrong with me.

 

It will be very appreciated if somebody can help me to resolve this problem.

 

Thank you very much.

 

Best regards,

 

Lys

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