1 Reply Latest reply on Apr 12, 2012 9:37 AM by ken_foster

    can't find "evaluation request" and the licence file is empty

    lys

      Hi,

      I just received a mail from mentor@subscribenet.com this morning concerning " Mentor graphics evaluation request confirmation # ...".

       

      According to the indications given in the mail, I should "review the evaluation request" after loging in SupportNet, however I cannot find this item in my account and the licence file I found in "licences/currentAuthorization codes" after submiting my site, is empty.

       

      I wonder what's wrong with me.

       

      It will be very appreciated if somebody can help me to resolve this problem.

       

      Thank you very much.

       

      Best regards,

       

      Lys